What It Takes to Work at the World's Best Restaurant

What It Takes to Work at the World's Best Restaurant
From Fine Dining Lovers - March 5, 2018

The Worlds Best Restaurant, Eleven Madison Park has no shortage of candidates vying for one of 150 kitchen roles and 70 front of house and that number will be increasing when the team, led by Will Guidara and chef Daniel Humm heads back to the Hamptons for another pop-up this summer and later in the year to Aspen.

But just what are the Make it Nice team (Eleven Madison Park, the NoMad) looking for when theyre hiring? In a revealing chat at the Identita Golosechefs congress in Milan, which this year took the Human Factor, as its theme, Guidara spoke about the four essential qualities they look for in a front of house candidate:

1. Kindness

Hospitality cant be taught, says Guidara, there is a nobility in kindness. You must able to deal with conflict with humility and grace. The only thing that matters is that the customer leaves happy.

2. Excellence

They are looking for nothing less than perfection, but kindness and excellence dont go hand in hand, he says.

3. Willingness to Learn

The team have worked hard to create a culture at the restaurant where learning is one of the benefits of the job.

4. Passion

Of course, this goes without saying.


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