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How Lily Built an Empathy Engine for Shopping

How Lily Built an Empathy Engine for Shopping
From WWD - January 26, 2018

Empathy in artificial intelligence can mean many things. But for Lily's Sowmiya Chocka Narayanan, machine-powered empathy in fashion retail translates to one missionhelping customers feel better about shopping for apparel.

Were building an emotional intelligence-powered shopping experience so women can feel confident about their fashion choices, said the Lily co-founder and chief technical officer during her session at Re-Works AI Assistant Summit in San Francisco on Friday. Its about being that friend you want the validation from.

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