Advertisement

Reviewer Slams Restaurant Despite Not Eating There

Reviewer Slams Restaurant Despite Not Eating There
From Fine Dining Lovers - November 7, 2017

ATrip Advisor reviewer has slammed a restaurant as 'terrible,' despite not having eaten there, prompting a furious response from the restaurant's owners.

A woman calling herself tinkerbell_pt from Lisbon posted the one star, terrible review after she was turned away as a walk-in at Buoy and Oyster in Margate, England.

We showed up at 12h30 and asked if they had a table for 2. The waiter gave us a "uh" attitude and whilst they checked their book we looked around and more than half of the restaurant was empty. We got turned away with a "sorry no tables available only one outside at 14h.. excuse". I can only assume they were not in the mood to receive our money.

Nadine and Simon Morriss, owners of the seafood restaurant, which is rated very good or excellent by 312 out of 357 reviews, were incensed however and chose to respond directly.

To receive a negative review for this is simply unfair, you are not advising future diners about your experience of our restaurant you have simply vented your anger and tried to get revenge for us not having a table available for you immediately when you have strolled in on a busy, sunny weekend without a reservation.

The pair go on to point out that the restaurant was in fact fully booked for lunch, something they say they were happy to prove if needs be:

Advertisement

Continue reading at Fine Dining Lovers »